About Me

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I’m a UX Strategy & Research Lead with 14+ years of experience helping organizations make confident, user-centered decisions in complex environments. I specialize in translating research insights into actionable strategies that influence product direction, improve user experience, and drive measurable outcomes.

I’ve partnered closely with cross-functional and executive stakeholders to guide digital product and service decisions across government, healthcare, education, and nonprofit sectors. My work spans the full research lifecycle—from planning and conducting studies to synthesizing insights and delivering clear, strategic recommendations that shape roadmaps and organizational priorities.

I’m known for connecting user needs with business goals, helping teams move from data to decisions with clarity and confidence. My approach is grounded in systems thinking, enabling me to identify patterns across complex workflows and deliver insights that have real impact at scale.

My work focuses on creating intuitive, human-centered experiences—especially in environments where clarity, accessibility, and thoughtful design make a meaningful difference.